Cancellation Policy

How to cancel

Just let us know — email info@easylearning121.co.uk or message us on WhatsApp. There's no notice period — no forms, no phone-queue, no cancellation fees. We simply won't take or invoice any further payments.

What you've already paid for isn't refunded — instead, your child keeps their place and can attend every session up to the end of the period you've paid for.

Example: your monthly payment of £85 is taken on 1st May, covering May. You tell us on 10th May that you'd like to stop. There's no refund for May, so your child carries on attending until 31st May — and no further payments are taken.

What happens next

• You'll receive an email confirmation once your cancellation has been processed.
• Your child is welcome to attend every remaining session in the period you've already paid for.
• You can rejoin at any time — just book again or get in touch.

Refunds

Payments already made are non-refundable, but your child attends all sessions covered by them. We only refund or credit classes that we cancel.

Missed sessions

Missed sessions can't be refunded or made up. Our small 6:1 ratios and pricing depend on consistent attendance and holding your child's dedicated seat.

Emergencies

If your circumstances change suddenly, we'd rather help than lose you — account freezing is available in emergency situations by prior arrangement. Email info@easylearning121.co.uk and we'll work something out.

Full membership terms are in our Terms & Conditions.